FREQUENTLY ASKED QUESTIONS
Answers to common questions - if you have any specific queries or want to discuss anything further please do not hesitate to contact us
Q. How much does a suit cost?
A. This is the how long is a piece of string question! Our suits start at £499, our most popular suit is £895 and a number of clients have purchased items costing over £4000. Set yourself a budget and we will work to that; we guarantee that whatever you choose will be beautiful!
Q. How long will it take to get my items?
A. Our standard delivery time is 6-8 weeks, but if you are in a hurry we can express for an extra charge. The shortest time for delivery of made-to-measure is about 10 days. Plan in advance as much as possible – it avoids the stress for all parties concerned!
Q. What happens if I gain or lose weight?
A. This is something that happens to most of us! Any minor changes can be easily dealt with by our alterations specialists and we can make allowances for likely changes in the design. We can talk this all through at your appointment.
We suggest that you don’t get fitted if you plan a major diet or exercise campaign. Instead, use the Style Club programme to treat yourself once you have stabilised. This is a great incentive and your reward for success will be a new wardrobe!
Q. What happens if I don’t like the finished garment?
A. This is a really rare event (we can only name a couple of occasions in nearly 10 years) – we take the time to fit you properly and advise you if you are making choices that just won’t suit your body shape or personality. Of course we can’t make you taller, shorter, slimmer or fatter, but we can flatter what you have and make you look your best. You get to choose everything with guidance from us and if you are still unsure – just look at our testimonials for reassurance.
Q. How do I look after my garments?
A. When you collect your items, we give you an advice card and explain the way to get the best out of them – plus the what not to do!
Q. How do I pay for my items?
A. We take all the usual forms of payment; you will be asked to pay a minimum of 50% deposit and the remainder on collection. You can pay in full if you wish and if you are a repeat customer we can send the items to you to save you a journey.
The Style Club